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Covid-19 Protocol

Fp Wellness Manhattan

To All Our Patients at Fp Wellness,

Our patient focused approach is what we feel makes our NYC Dispensary so unique. With the outbreak of COVID-19, we want to be as cautious and mindful as possible when it comes to keeping our patient’s healthy and safe.


Over the foreseeable future, we will be operating under a different protocol with limited hours. We will not be accepting patients physically inside the dispensary as of 3/12/2020. However, we still want to help and be available for you. Therefore, all new patients are welcome to make an appointment for a virtual or phone consultation with our pharmacist. After the phone consultation, we will schedule a pickup time for you to come down to the store for your medication.


All returning patients must please place their order ahead of time for pickup. Online ordering is preferred. If you can not place your order online please call the dispensary Tuesday through Friday. This will allow us to have your order prepacked and ready to go, minimizing exposure for both you, our other patients and our employees. 


Above all else, we’re sorry for the inconvenience this is causing. We want to continue to help, and also protect you. We are able to help so many immunocompromised patients here everyday, that the last thing we would want to do is put anyone in a situation that could adversely impact their health. If you’re not feeling well, please be transparent in your email, call in advance and/or please have a licensed caregiver come to pick up your medication. As always, we’re willing to work with you to the best of our capabilities and capacities.



Operating Hours for PICKUP


Tuesday 11:00 am – 6:00pm
Wednesday 11:00 am – 6:00pm
Thursday 11:00 am – 6:00pm
Friday 11:00 am – 6:00 pm


Please call the Manhattan Dispensary at (212) 689-8676


Operating Hours for Phone Consultations or Questions:


Contact the dispensary at 212-689-8676 Monday through Friday from 11:00 am-6:00pm


*Please keep in mind that the above process could change as we adapt to circumstances, transportation changes and any applicable laws, regulations and best practices.  We will try our best to communicate via email and instagram with any updates!


Follow us on Instagram: @DispensaryNYC

New Patient Protocol


  • Please email fpconsultations@gmail.com to schedule a virtual phone consultation time.
  • You can also call the NYC Dispensary at 212-689-8676.

Existing Patient Protocol:


  • Please place your order online through I Heart Jane, call the store for pickup, or email fpconsultations@gmail.com.
    • It is preferable for orders to be placed through I Heart Jane.  The link can be found on our website here:
  • We will be doing curbside pickups only vs allowing anyone in the store. You must schedule a pickup time.
  •  If you need to use the ATM, you will need to go to a bank around the area.



Above all else, we’re extremely sorry for any inconvenience this is causing. 


Dispensary Phone: 212-689-8676

 I Heart Jane



Please keep in mind that the above process could change as we adapt to circumstances and any applicable laws, regulations and best practices.

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