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Covid-19 Protocol

Fp Wellness Manhattan

To All Our Patients at Fp Wellness,


Our patient focused approach is what we feel makes our NYC Dispensary so unique. With the outbreak of COVID-19, we want to be as cautious and mindful as possible when it comes to keeping our patient’s healthy and safe. Over the foreseeable future, we will be operating under a Covid protocol. Masks are required for service, we will have a temperature check as well as hand sanitizing stations. We also ask all orders to be placed ahead of time since we only are allowing 3 patients in the store at a time.

All new patients must first email [email protected] to make an appointment for a virtual or phone consultation with our pharmacist prior to visiting our dispensary. After the phone consultation, you can place your order and come down to the store for your medication.


All returning patients must please place their order ahead of time for pickup. Online ordering is preferred. If you can not place your order online please call the dispensary Monday through Friday during operating hours. This will allow us to have your order prepacked and ready to go, minimizing exposure for both you, our other patients, and our employees.


Above all else, we’re sorry for the inconvenience this is causing. We want to continue to help, and also protect you. We are able to help so many immunocompromised patients here everyday, that the last thing we would want to do is put anyone in a situation that could adversely impact their health. If you’re not feeling well, please be transparent in your email, call in advance and/or please have a licensed caregiver come to pick up your medication. As always, we’re willing to work with you to the best of our capabilities and capacities.




Operating Hours for PICKUP


Monday 11:00 am – 7:00pm
Tuesday 11:00 am – 6:00pm
Wednesday 11:00 am – 6:00pm
Thursday 11:00 am – 6:00pm
Friday 11:00 am – 6:00 pm


Please call the Manhattan Dispensary at (212) 689-8676


Operating Hours for Phone Consultations or Questions:


Contact the dispensary at 212-689-8676 Monday through Friday from 11:00 am-6:00pm


*Please keep in mind that the above process could change as we adapt to circumstances, transportation changes and any applicable laws, regulations and best practices.  We will try our best to communicate via email and instagram with any updates!


Follow us on Instagram: @DispensaryNYC

New Patient Protocol


  • Please email [email protected] to schedule a virtual phone consultation time.
  • You can also call the NYC Dispensary at 212-689-8676.
  • Please call or email in advance prior to showing up.
  • Please complete the paperwork in advance. It can be found here: https://fpwellnessny.com/new-patient-forms/


Existing Patient Protocol:


    • It is preferable for orders to be placed through I Heart Jane.  The link can be found on our website here:


Above all else, we’re extremely sorry for any inconvenience this is causing. 


Dispensary Phone: 212-689-8676

 I Heart Jane



Please keep in mind that the above process could change as we adapt to circumstances and any applicable laws, regulations and best practices.

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